I have been serving as the Chief Executive Officer (CEO) of Citrus Informatics (India) Pvt Ltd since January 2010.
Company Overview: Citrus Informatics has established itself as a prominent player in the IT industry, consistently delivering high-quality software solutions. Our core focus is on meeting the diverse needs of clients around the world.
Global Reach: While based in India, we have a strong global presence, with a substantial customer base in the United States. Our services extend beyond geographical boundaries, contributing to the success of businesses worldwide.
Workforce Strength: With an emphasis on talent and innovation, Citrus Informatics is fueled by a team of over 300 engineers operating from our Kochi office. This dynamic and skilled workforce enables us to take on complex projects and deliver results that exceed client expectations.
Website: Citrus Informatics
CEO & Founder
Citrus Informatics (India) Pvt Ltd

Other Current Roles

Offshore Head & Director of Engineering, Netspective Communications LLC, MD, USA (2010 – Present)
As the Offshore Head and Director of Engineering at Netspective Communications LLC in Maryland, USA, my responsibilities span overseeing offshore operations and providing strategic direction to the engineering teams. This role involves navigating the intricacies of international collaboration and ensuring seamless integration with the broader objectives of Netspective Communications LLC.

Offshore Head, TCTI Inc, NJ, USA (2009 – Present)
Since 2009, I have been the Offshore Head at TCTI Inc, based in New Jersey, USA. In this capacity, I play a pivotal role in aligning offshore initiatives with the overarching goals of the organization. This involves effective communication, resource management, and a strategic approach to optimize offshore contributions to TCTI Inc’s success.

IT Advisory, RGB Broadcasting Equipments (India) Pvt Ltd, Ernakulam, Kerala (2010 – Present)
My involvement in IT Advisory at RGB Broadcasting Equipments (India) Pvt Ltd underscores my commitment to providing strategic guidance to organizations. Situated in Ernakulam, Kerala, RGB Broadcasting Equipments benefits from my insights and recommendations in navigating the ever-evolving landscape of information technology.
Professional Roles Preceding Citrus Informatics
Centre Head [Head of Projects & Operations], UCI Technology Private Limited
July 2007 – March 2009, Kochi, India As the Centre Head at UCI Technology Private Limited, the software development division of Trading Room Technologies, USA, I played a pivotal role in steering projects and operations. My responsibilities encompassed shaping the strategic direction of the division, overseeing project execution, and ensuring operational efficiency. During this tenure, I successfully led teams to deliver high-quality software solutions, contributing to the company’s growth and establishing a reputation for operational excellence.
Head of Centre [Head-IT Projects & Operations]/Senior Vice President- Technology, Avenir Computer Services
2001 – July 2007, Kochi, India At Avenir Computer Services, the software development center of Atinav LLC, USA, I held a multifaceted role as the Head of Centre. Responsible for overseeing IT projects and operations, I played a vital role in shaping the technology strategy and driving innovation. As Senior Vice President of Technology, I managed a large team of over 200 professionals, fostering a collaborative and innovative work environment. My contributions included steering product engineering initiatives and building strong partnerships with major corporations for project execution.
Vice President- Technology, Atinav LLC
1999 – 2001, New Jersey, USA In my capacity as Vice President of Technology at Atinav LLC, based in New Jersey, USA, I provided strategic leadership in steering the company’s technological direction. During this period, I successfully implemented key technological initiatives, contributed to product engineering efforts, and ensured alignment with organizational objectives. My role involved extensive collaboration with major corporations, further enhancing Atinav LLC’s position in the market.
Senior Project Manager/Senior Technology Consultant, Avenir Inc (Parent Company of Atinav LLC)
1998 – 1999, World Trade Centre, New York, USA At Avenir Inc, located at the World Trade Centre in New York, USA, I served as a Senior Project Manager and Senior Technology Consultant. In this capacity, I managed critical projects and provided expert technological consultation, contributing significantly to the organization’s success. This role honed my skills in project management and technology consulting on an international stage.
Project Lead/Software Engineer, Avenir Computer Services (R&D Centre of Atinav LLC)
1996 – 1998, Kochi, India Commencing my career at Avenir Computer Services, the R&D Centre of Atinav LLC, I served as a Project Lead and Software Engineer. In this foundational role, I actively contributed to the development of software solutions, gaining valuable hands-on experience. My work during this period laid the groundwork for subsequent leadership roles and shaped my understanding of software engineering principles.
Lecturer, Institute of Human Resources Development for Electronics
1995, Kerala, India My journey in the IT industry commenced with a brief but impactful stint as a Lecturer at the Institute of Human Resources Development for Electronics in Kerala, India. This academic experience not only allowed me to impart knowledge to aspiring professionals but also ignited a passion for technology and education that has been a driving force throughout my career.
Education
MBA (Operations Management)
Indira Gandhi National Open University My educational journey includes a Master of Business Administration (MBA) with a specialization in Operations Management from Indira Gandhi National Open University. This program provided a comprehensive understanding of operational strategies, management principles, and strategic decision-making processes. The distance learning approach at IGNOU allowed me to pursue my academic aspirations while actively engaging in my professional commitments.
PG Diploma in Software Marketing
Pondicherry University Complementing my technical background, I obtained a Postgraduate Diploma in Software Marketing from Pondicherry University. This program equipped me with valuable insights into the dynamic landscape of software marketing, product positioning, and strategic approaches to promoting software solutions in the market. The knowledge gained has proven instrumental in shaping my role in leadership and advisory positions.
B.Tech (Computer Engineering)
Model Engineering College, Cochin University of Science & Technology, India, 1995 My academic foundation in technology was laid at Model Engineering College, affiliated with Cochin University of Science & Technology, where I earned my Bachelor of Technology (B.Tech) degree in Computer Engineering in the year 1995. This program provided a solid grounding in computer science, engineering principles, and a comprehensive understanding of software development.
For more detailed public professional profile, recommendations and endorsements go to https://www.linkedin.com/in/sarji
Profile
I am an accomplished IT and Management professional with an impressive 28-year career marked by diverse experiences. Throughout my journey, I have been at the forefront of large IT Divisions, demonstrating expertise in Program & Project Management, Infrastructure & Operations Management, People Management, Research, Product Development & Engineering, Technology Management, Application Development, Information Security, and Quality Management. My contributions have spanned a broad spectrum of verticals in the IT industry, leaving an indelible mark on both the USA and Indian landscapes.
- Profound Experience: A seasoned professional with nearly three decades in the IT industry, showcasing proficiency in various leadership roles.
- Versatile Leadership: From Software Development Divisions to Head of Software & Service Delivery, Project/Program/Product Manager, Technical/Solution Architect, Systems/Network Manager, and Project Leader/Lead Software Engineer, I’ve excelled in multifaceted roles.
- Project Management Excellence: Successfully managing IT projects of varying scales, I have consistently delivered successful outcomes.
- Innovative Architect: Architecting numerous software product suites, incorporating cutting-edge technologies such as VoIP, Web collaboration, IP telephony, IVR, wireless, web, and database technologies.
- Team Leadership: Leading over 300 staff in IT divisions, I’ve managed diverse teams, fostering collaboration and achieving operational excellence in a distributed global environment.
- Corporate IT Initiatives: Piloting corporate IT initiatives, I’ve optimized systems across industry sectors, resulting in significant time and cost savings for accredited clients.
- Global Project Delivery: Successfully delivering offshore and onsite projects for prestigious clients, including United Nations, SUN Microsystems, GE Healthcare, Computer Associates, US Army, Rutgers University, and New Jersey City University.
- Resource Optimization: Recognized for achieving project success in highly resource-constrained matrix environments, utilizing an offshore development model to the utmost satisfaction of customers and teams.
- Organizational Improvement: Collaborating with senior consultants, I’ve contributed to enhancing existing organizational structures, policies, procedures, and processes in areas such as Product Management, R&D, Information Security, and HR.
Functional Expertise
Strategic Planning and Business Analysis:
- Strategic Vision: Crafting and executing strategic plans that align with organizational goals and contribute to long-term success.
- Business Analysis: Utilizing analytical skills to understand business needs, identify opportunities, and develop effective strategies.
Program and Project Management:
- Program Management: Overseeing large-scale programs, ensuring coordination between multiple projects and alignment with overall business objectives.
- Project Planning and Execution: Developing detailed project plans, schedules, and executing projects with precision and efficiency.
People Management and Leadership:
- Team Building and Leadership: Building high-performing teams through effective leadership, mentorship, and fostering a collaborative work culture.
- People Management: Managing diverse teams, providing direction, and creating an environment conducive to individual and collective success.
Time and Procurement Management:
- Time Management: Implementing effective time management strategies to meet project deadlines and optimize resource utilization..
- Procurement and Vendor Management: Skillfully managing procurement processes and vendor relationships to secure optimal terms and quality deliverables.
Software Engineering and Quality Assurance:
- Applications Development: Leading the development of robust and scalable applications, employing diverse technologies to meet business needs.
- Systems Analysis and Design: Analyzing requirements and designing comprehensive systems that address specific business challenges.
- Problem Solving and Troubleshooting: Expertly identifying and resolving complex issues, ensuring seamless functionality of systems.
Quality Assurance, Control, and Process Improvement:
- Quality Assurance and Control: Implementing rigorous QA processes to ensure the delivery of high-quality products and services.
- Process Improvement: Continuously optimizing processes to enhance efficiency, quality, and overall organizational performance.
Technology Management:
- Technology Selection: Expertise in selecting and implementing cutting-edge technologies that drive innovation and operational efficiency.
- Technology Architecture and Integration: Designing robust technology architectures and seamlessly integrating diverse systems for optimal performance.
Product Management:
- Product Lifecycle Management: Guiding products from conceptualization to market launch, ensuring a smooth and successful product lifecycle.
- Product Strategy: Defining and implementing product strategies that resonate with market needs and business objectives.
Risk, Resource, and Change Management:
- Risk Management: Identifying and mitigating potential risks to ensure project success and continuity of operations.
- Resource Management: Efficiently allocating and managing resources to optimize productivity and achieve project objectives.
- Change Management: Facilitating smooth transitions during organizational changes, ensuring minimal disruptions.
Global IT Service Delivery and Operations:
- Global IT Service Delivery: Delivering IT services globally, ensuring consistent quality and adherence to service level agreements..
- Managing Research and Operations: Overseeing research initiatives and day-to-day operations, ensuring alignment with organizational goals.
Service Models and Infrastructure Management:
- Software as a Service (SaaS): Implementing and managing SaaS models, providing flexible and scalable software solutions.
- OEM Software Integration Models: Integrating Original Equipment Manufacturer (OEM) software seamlessly into existing systems.
- Infrastructure/Network/Systems Management: Overseeing the efficient management of IT infrastructure, networks, and systems.
Support Management and Gap Analysis:
- Support Management: Ensuring effective support services for end-users, addressing issues promptly and maintaining high customer satisfaction.
- Gap Analysis: Conducting thorough gap analyses to identify areas for improvement and align processes with industry best practices.
Contributions to the Industry

Since 1996, I’ve been an integral part of the IT industry, particularly during a period when Kochi wasn’t widely recognized for its tech prowess. Over the course of my career, I’ve been actively engaged in the local IT landscape, with a particular emphasis on mentoring junior engineers. This commitment stems from my dedication to nurturing talent and cultivating an environment conducive to professional growth.
In my previous roles, I played a pivotal role in establishing R&D infrastructure in Kochi, showcasing foresight by doing so ahead of the establishment of recognized IT parks.
My track record demonstrates that smaller and medium-sized IT companies can indeed make significant contributions globally, challenging prevailing perceptions. Beyond corporate responsibilities, I’ve been actively involved in guiding educational institutions. This involvement focuses on enhancing academic standards and bridging the gap between industry requirements and academic curricula.
Addressing the disconnect between industry needs and academia, I’ve collaborated to align educational offerings with the dynamic demands of the IT industry. Furthermore, my mentorship extends to entrepreneurs and organizations, where I contribute to establishing reliable offshore infrastructure, refining processes, and formulating effective policies.
